TERMS AND CONDITIONS OF SALE
Welcome to Soap School website. If you continue to browse and use this website you are
agreeing to comply with and be bound by the following terms and conditions of use, which
to this website.
The term Soap School, Soap School Ltd. or ‘us’ or ‘we’ ‘school” or ‘College” and other
such terms to differentiate between ‘us’ (the school) and refers to the owner of the website
whose registered office is 20 The Grove, Huddersfield, HD2 1BL, UK. Registered number
08415103. The term ‘you’ refers to the student, client, user or viewer of our website.
By enrolling for or studying on any our courses and/or using any of our websites, you
agree to these Terms & Conditions and also the earnings disclaimer information shown
•Content of the online course material of this website are for your general information and
use only. Access to the files contained within the courses and information must not be
shared in any way with a third party. It is subject to change without notice.
•Neither we nor any third parties provide any warranty or guarantee as to the accuracy,
timeliness, performance, completeness or suitability of the information and materials found
or offered on this website for any particular purpose. You acknowledge that such
information and materials may contain inaccuracies or errors and we expressly exclude
liability for any such inaccuracies or errors to the fullest extent permitted by law.
•Your use of any information or materials on this website is entirely at your own risk, for
which we shall not be liable. It shall be your own responsibility to ensure that any products,
services or information available through this website meet your specific requirements.
We do not accept liability for compliance of ingredients or recipes used within the courses
and information provided. Individual countries or international regions can have varying
regulations and you should take steps to ensure your products are in compliance with your
own geographic location.
•This website contains material which is owned by or licensed to us. This material
includes, but is not limited to, the design, layout, look, appearance and graphics.
Reproduction is prohibited other than in accordance with the copyright notice, which forms
part of these terms and conditions.
•All trademarks reproduced in this website which are not the property of, or licensed to, the
operator are acknowledged on the website.
•Unauthorised use of this website may give rise to a claim for damages and/or be a
criminal offence. All materials are copyright of Soap School All Rights Reserved. You
promise not to share, sell, publish, copy or otherwise distribute our course materials to any
•From time to time this website may also include links to other websites. These links are
provided for your convenience to provide further information. They do not signify that we
endorse the website(s). We have no responsibility for the content of the linked website(s).
•Your use of this website and any dispute arising out of such use of the website is subject
to the laws of England, Scotland and Wales.
Purchasing/Enrolment of Training Courses and Services
These terms and conditions apply to all orders you, the customer (“you”), place with us via
this website and constitute the entire and only agreement between us. Please read these
terms and conditions carefully before ordering any of the online courses and other services
displayed on our website (“Services”). You should understand that by ordering any of the
Services displayed on our website, you agree to be bound by these terms and conditions.
Please understand that if you refuse to accept these terms and conditions, you will not be
able to order any Services from our website.
Cancellation and refund policy: Your statutory right under the Consumer Contracts
(Information, Cancellation and Additional Charges) Regulations 2013 in the UK means that
you waive your cancellation right once you have accessed any of your digital content in
Soap Schools’ courses.
If you enrol for a package of multiple courses, then we will only refund you if you’ve
completed no more than 25% of the first course in your package. Cancellation requests
should be made in writing via email.
You will only qualify for a refund if you purchased the course/program using our
Any students found sharing course material will also automatically be removed from their
courses and from any associated course communities with no refund.
Soap School trades in British Pounds £ (GBP). If payments are made in foreign
currencies, an admin fee may be charged to cover additional costs and admin incurred by
When you sign up to a payment plan with Soap School, you agree to pay your instalments
on time as part of the recurring payment plan you have signed up to. Instalments are then
deducted automatically from your card or PayPal account on a monthly basis until the full
course fees have been paid.
If your payments are made via the payment plan with instalments and you fail to meet your
regular payments, we will contact you directly to try to resolve the issue. We want to help
you at every opportunity, but your account and course material may be suspended until
your payment is made. Please ensure that you stay in contact with us and communicate
any difficulties as soon as possible .
If the program that you are enrolled in includes a safety assessment (CPSR) either as a
paid component or as a free or bonus item, the safety assessment (CPSR) remains the
property of Soap School until the course fees are paid in full. If full payment is not
received, the safety assessment (CPSR) will be voided and will no longer allow you
access to sell your products. Once voided, the assessment is completely cancelled and
there will be no reinstatement of the assessment to you.
Instalment payments generally incur a higher price to reflect the administrative tasks of
chasing late payments. We reserve the right to charge a £30 admin fee on top of each
instalment payment if payments are missed.
Refunds are not available on instalment payments once you have accessed any of your
digital content in Soap Schools’ courses.
We do not accept any instalment payments by bank transfer.
Use of our Website
Your use of our site is governed by our terms and conditions of website use. Please take
the time to read these, as they include important terms which apply to you.
We reserve the right to remove access to this website (and the Services) in respect of
refund shall be made in respect of Services that are no longer accessible. We do not
allow bullying or harassment and any such behaviour will result in suspension from Soap
School courses and online communities. Students should always respect equality and
diversity of everyone.
Enrolling or booking a course or service
All course material is provided in English. We do not offer translations of the material into
You can make a course booking with us through this website in relation to the Services
sold on our website. We will send you an email acknowledging your order, which will
confirm the booking details and details of how to access the purchased Services or the
class venue address if you are taking a face to face class. A binding contract will only
come into force between us once you have received this acknowledgement email or you
access the course information. Enrolment is not considered complete until your payment
has been made (either the deposit for instalments or full payment) and has cleared.
All bookings are subject to availability and we reserve the right to reject an order for any
reason. If we do reject an order, we will inform you as soon as possible.
All descriptions, specifications, advertising, and overview information displayed on our
website in relation to the Services or courses are issued or published for the sole purpose
of giving an approximate idea of the Services to be provided. They will not form part of the
contract between us. The Services delivered may differ in non-material respects from the
information provided on our website.
We may make any change to the specification or design of the Services or courses which
are required to conform with any applicable safety, statutory or regulatory requirement, or
do not materially reduce their quality.
Price of the Services
The price(s) of the Services are displayed on our website at the time you place your order.
Unless stated otherwise, all prices stated on our website are exclusive of value added tax.
All prices are subject to change without prior notice.
Our website contains a large number of Services and it is always a possibility that some of
the Services listed on our website may be incorrectly priced. We do not liability to supply
the Services at the incorrect price, even if we have accepted your order and we will
contact you if there are any pricing error.
We must receive payment in full for all the Services you order before your order can be
processed. Payment for the Services will be taken through our third party payment
provider Stripe or Paypal but you can pay via Direct Bank Transfer on request. Payment
will be received by us upon confirmation from such provider or receiving bank, that the
transaction has been completed.
No training booking is considered as confirmed until payment has been received.
Cancellation of online courses – Cancellation of courses may be given in writing. The
client will be liable for the following costs:-
You may cancel any order for Services (or part thereof) and receive a refund in respect of
such at any time before such Services (or part thereof) are accessed. You will not be able
to cancel an order for any part of the Online Learning Services once they have been
If you do not access the Services during the twelve (12) months following the date on
which they were ordered, we reserve the right to cancel the order and withdraw your
access to such Services. You will not receive a refund if the order is cancelled as
described in this paragraph.
The Services will be deemed to have been “accessed” when the relevant online course is
commenced or any associated materials are loaded or viewed by someone utilising your
Notifications of cancellations are only valid if given to us in writing and will only be
accepted if sent to us via-email, or letter. E-mails are preferred.
Save to the extent permitted by law, we (and any of our group companies and the officers,
directors, employees, shareholders, sub-contractors or agents of any of them) exclude all
liability and responsibility from any amount or kind of loss or damage arising out of or in
connection with your use of the Services.
We do not exclude or attempt to limit in any way our liability:
•for personal injury or death resulting from our negligence;
•for any matter for which it would be illegal for us to exclude or to attempt to exclude our
•for fraud or fraudulent misrepresentation.
Subject to the exclusions/limitations set out above, we shall not be liable to you for any
indirect or consequential loss or damage of any nature whatsoever arising and whether
caused in tort (including negligence), breach of contract or otherwise (even if foreseeable),
any loss of income or revenue, loss of business, loss of profit of contracts, loss of
anticipated savings, wasted third party costs, and/or loss of data, management or office
We will perform and deliver the Services with reasonable care and skill. We do not give
any other representation, warranty or undertaking in relation to the Services. Any
representation, condition or warranty which might be implied or incorporated into these
terms by statute, common law or otherwise is excluded to the fullest extent permitted by
law. In particular, we will not be responsible for ensuring that the Services are suitable for
your purposes and do not guarantee any specific results from participating in the online
We reserve the right to make changes to the advertised course materials at any time.Soap
School warrants that the Materials will be of satisfactory quality but does not warrant that
the Materials will be error free.
Events Outside our Control
We will not be liable or responsible for any failure to perform, or delay in performance of,
any of our obligations under an order that is caused by an “Event Outside Our Control”.
An Event Outside Our Control means any act or event beyond our reasonable control,
including without limitation server failures, software failures, failure of public or private
telecoms networks, industrial action by third parties, civil commotion, riot, invasion, terrorist
attack or threat thereof, war in all forms, fire, flood, storm, or other natural disaster.
Our Right to Vary These Terms
We may revise these terms from time to time in the following circumstances:
•changes in how we accept payment from you;
•changes in relevant laws and regulatory requirements; or
•any other changes to our operating or delivery processes.
Every time you order Services from us, the terms in force at that time will apply to the
contract between you and us.
We always try to ensure that our website is always available for you. In the event that our
website is unavailable at any time and for any period (for whatever reason) we shall not be
liable even if this means you cannot access the Services during that period.
If any provision within these terms and conditions is held by any competent authority to be
invalid or unenforceable (in whole or in part) the validity of the other provisions of these
terms and conditions and the remainder of the provision in question shall not be affected.
These Terms and Conditions shall apply to all contracts for the supply of online courses by
soap School to its students.
We reserve the right to change these terms and conditions at any time
Health & Safety – Making cosmetics and related products involves the use of potentially
hazardous chemicals, harmless oils and natural compounds. Chemical reactions take
place during the manufacturing process that renders the final products perfectly safe.
Whilst these products are not harmful if handled and used correctly, Sodium and
Potassium Hydroxide (used in soap making) are corrosive alkali and adequate precautions
must be taken because of the possibility of physical harm if misused.
Soap School courses and training sessions involve working with the product types
indicated above and whilst Soap School educate clients on best practice, correct handling
procedures and provide safety and precautionary advice, the client assumes all personal
risk and liability for their own welfare.
Disclaimer – Soap School cannot be held responsible for any circumstances beyond our
control, which affect the course date(s), content(s) or timing(s) including cancellation or
re-scheduling. If a course session has to be cancelled, amended or re-scheduled for any
reason Soap School will make every reasonable effort to make alternative arrangements.
Soap School cannot be held responsible for any other expenses occurred, such as time off
work, travel or hotel expenses in the event of a course or consultancy cancellation. Soap
School does not accept responsibility for any accidents or misuse of training carried our by
any clients whilst on a course or used once they are in any home/office/work/public
place/area or arena. Clients carry out their training with our organisation at their own risk.
Soap School policy is one of continuous development and we reserve the right to make
changes without notice.
By booking a Soap School course, the client agrees to take full personal responsibility for
any accident/injury that may be sustained whilst attending the workshop, waiving any
liability whatsoever from Soap School and its partners and indemnifying Soap School
and/or any of its staff fully against any and all losses that may result from any legal action
that may follow any accident or injury sustained whilst participating or following a Soap
School course or online program. Acceptance of the training by the client indicates
acceptance of the above terms and conditions.
Students shall indemnify the School against all claims, costs and expenses which arise,
directly or indirectly, from the Student’s breach of any of its obligations under this
The products and services sold on this web site and mentioned or discussed
within the course material are not to be interpreted as a promise or guarantee of
potential earnings. Your level of results and the success you achieve from using
our information, products/services will entirely depend on the time and
dedication you put into the training, program or course, your research, planning,
commitment to the program and your existing commitments, general skills,
knowledge, business skills, target market, ideas and creativity, the techniques
used, your finances, and various other skills.
As these factors differ from individual to individual we cannot guarantee your
success or income level achieved from this training or program, nor are we
responsible for any of your actions. Any and all statements on this web site,
within the course material or in any of our products are entirely intended to
express our own opinion of the possible earnings that some people may or have
achieved and are they are in no way way intended to be used as your own
personal or business figures.
There are a vast number of factors that are important in determining your
actual results, and we make no guarantees that you will achieve results similar
to ours or anyone else’s. Indeed, we make no guarantees that you will achieve
any results from the ideas and techniques contained on our web site or in our
products. Please assume that none of these stories included or discussed
any examples or testimonials on this site in any way represent the “average” or
“typical” customer experience.
As with any product or service, some people will purchase our products but
never use them as with many things in life, and you will therefore get no results
at all. You should therefore assume that you will obtain no results with this
program. We make no guarantees that our product will produce any particular
or specific result/s for you. Requests for refunds are subject to the terms and
YOU FULLY AGREE AND UNDERSTAND THAT SOAP SCHOOL LTD IS NOT
RESPONSIBLE FOR YOUR PERSONAL OR BUSINESS SUCCESS OR FAILURE AND
MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER
THAT OUR PRODUCTS OR SERVICES WILL PRODUCE ANY PARTICULAR RESULT
Limitation of liability
Except in respect of death or personal injury due to negligence for which no limit applies,
the entire liability of the School to Student in respect of any claim whatsoever or breach of
this Agreement, whether or not arising out of negligence, shall be limited to the fees paid
by the Student to which the claim relates.
In no event shall the School be liable to the Student for any loss of business, loss of
opportunity or loss of profits or for any other indirect or consequential loss or damage
whatsoever. This shall apply even where such a loss was reasonably foreseeable or the
School had been made aware of the possibility of the Student incurring such a loss.
Nothing in these Terms and Conditions shall exclude or limit the School’s liability for death
or personal injury resulting from the School’s negligence or that of its employees, agents
Governing law and jurisdiction
This agreement and any disputes or claims arising out of or in connection with its subject
matter or formation (including non-contractual disputes or claims) are governed by and
construed in accordance with the law of England.
The parties irrevocably agree that the courts of England have exclusive jurisdiction to
settle any dispute or claim that arises out of or in connection with this agreement or its
subject matter or formation (including non-contractual disputes or claims).
give Soap School when you use this website.
Soap School is committed to ensuring that your privacy is protected. Should we ask you to
provide certain information by which you can be identified when using this website, then
you can be assured that it will only be used in accordance with this privacy statement.
Soap School may change this policy from time to time by updating this page. You should
check this page from time to time to ensure that you are happy with any changes. This
policy is effective from 30.08.2008.
What we collect
We may collect the following information:
• name and job title
• contact information including email address
• demographic information such as postcode, preferences and interests
• other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better
service, and in particular for the following reasons:
• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or
other information which we think you may find interesting using the email address which
you have provided.
• From time to time, we may also use your information to contact you for market research
purposes. We may contact you by email, phone, fax or mail. We may use the information
to customise the website according to your interests.
We are committed to ensuring that your information is secure. In order to prevent
unauthorised access or disclosure we have put in place suitable physical, electronic and
managerial procedures to safeguard and secure the information we collect online.
A cookie is a small file which asks permission to be placed on your computer's hard drive.
Once you agree, the file is added and the cookie helps analyze web traffic or lets you
know when you visit a particular site. Cookies allow web applications to respond to you as
an individual. The web application can tailor its operations to your needs, likes and dislikes
by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse
data about webpage traffic and improve our website in order to tailor it to customer needs.
We only use this information for statistical analysis purposes and then the data is removed
from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which
pages you find useful and which you do not. A cookie in no way gives us access to your
computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept
cookies, but you can usually modify your browser setting to decline cookies if you prefer.
This may prevent you from taking full advantage of the website.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used
these links to leave our site, you should note that we do not have any control over that
other website. Therefore, we cannot be responsible for the protection and privacy of any
information which you provide whilst visiting such sites and such sites are not governed by
this privacy statement. You should exercise caution and look at the privacy statement
applicable to the website in question.
Controlling your personal information
You may choose to restrict the collection or use of your personal information in the
• whenever you are asked to fill in a form on the website, look for the box that you can
click to indicate that you do not want the information to be used by anybody for direct
• if you have previously agreed to us using your personal information for direct marketing
purposes, you may change your mind at any time by writing to or emailing us at
We will not sell, distribute or lease your personal information to third parties unless we
have your permission or are required by law to do so. We may use your personal
information to send you promotional information about third parties which we think you
may find interesting if you tell us that you wish this to happen.
You may request details of personal information which we hold about you under the Data
Protection Act 1998. A small fee will be payable. If you would like a copy of the information
held on you please write to 20 The Grove, Huddersfield, HD2 1BL.
If you believe that any information we are holding on you is incorrect or incomplete, please
write to or email us as soon as possible, at the above address. We will promptly correct
any information found to be incorrect.
The information contained in this website is for general information purposes only. The
information is provided by Soap School and while we endeavour to keep the information
up to date and correct, we make no representations or warranties of any kind, express or
implied, about the completeness, accuracy, reliability, suitability or availability with respect
to the website or the information, products, services, or related graphics contained on the
website for any purpose. Any reliance you place on such information is therefore strictly at
your own risk.
In no event will we be liable for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from loss of data
or profits arising out of, or in connection with, the use of this website.
Through this website you are able to link to other websites which are not under the control
of Soap School. We have no control over the nature, content and availability of those sites.
The inclusion of any links does not necessarily imply a recommendation or endorse the
views expressed within them.
Every effort is made to keep the website up and running smoothly. However, Soap School
takes no responsibility for, and will not be liable for, the website being temporarily
unavailable due to technical issues beyond our control.
This website and its content is copyright of Sarah Janes - Soap School - © Soap School
2008-2017. All rights reserved.
Any redistribution or reproduction of part or all of the contents in any form is prohibited
other than the following:
• you may print or download to a local hard disk extracts for your personal and non-
commercial use only.
You may not, except with our express written permission, distribute or commercially exploit
the content. Nor may you transmit it or store it in any other website or other form of
electronic retrieval system.